Summary of the job description and duties, including experience levels, knowledge, skills and qualifications required for running a Cyber-Café:

-High school diploma or equivalent

-Experience in sales and management (Preferred but not required)

Skills Required:

• Communication – Able to communicate with management and customers effectively and respectably.

• Teamwork – Able to work with others to complete tasks and projects.

• Problem solving - Able to fix logical problems, also creating solutions to prevent future

problems.

• Initiative – Able to lead with decisive decisions making.

• Planning and Organizing – This is an ESSENTIAL skill for book-keeping and timely completion of task and

projects.

• Self-management – Being punctual, seeking to improve business, improve self, and

mastering the equipment i.e., computers and console systems.

• Computer – Understanding Windows, Microsoft Excel, Microsoft Word, Microsoft PowerPoint and other

application and programs used as a service.

Job Description:

-Help customers with the use of computers, applications and internet usage.

-Respond to customers who encounter error messages while accessing websites, emailing or downloading

content.

-Provide excellent customer care and assist clients to complete forms.

-Assist customers with downloads, printing, scanning, attaching and emailing documents.

-Monitor use of computers, media equipment, printing equipment and other machines to ensure compliance with café policies and applicable laws and regulations.

-Sell accessories, stationery and other cyber related goods and services while providing advice to customers

on care and usage.

-Troubleshoot hardware, terminals, software and connectivity issues.

-Track customers’ time and charges at computer and game terminals and keep daily records.

-Clean computer areas and tables and keep the premises neat and tidy.

-Anticipate and promote computer and Internet-related products and services of the venture.

-Support the cybercafé owner in basic record keeping/bookkeeping.

-Operate the various printing machinery in the cybercafé.

-Learn and operate various equipment in the media centers – photo and video equipment, software etc.

The Company/Organization:

- Hutchslab

Address

- St Elizabeth

Lacovia

[email protected]

Closing date for applicants

- March 30, 2025

Working hours

- 1030am - 630pm

Daily/weekly/monthly salary? Our members always ask this question

- Weekly

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