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Summary of the job description and duties, including experience levels, knowledge, skills, and qualifications required for running a Cyber-Café:
-High school diploma or equivalent
-Experience in sales and management (Preferred but not required)
Skills Required:
• Communication – Able to communicate with management and customers effectively and respectfully.
• Teamwork – Able to work with others to complete tasks and projects.
• Problem solving - Able to fix logical problems, also create solutions to prevent future
problems.
• Initiative – Able to lead with decisive decision-making.
• Planning and Organizing – This is an ESSENTIAL skill for book-keeping and timely completion of tasks and
projects.
• Self-management – Being punctual, seeking to improve business, improve self, and
mastering the equipment, i.e., computers and console systems.
• Computer – Understanding Windows, Microsoft Excel, Microsoft Word, Microsoft PowerPoint and other
applications and programs used as a service.
Job Description:
-Help customers with the use of computers, applications and internet usage.
-Respond to customers who encounter error messages while accessing websites, emailing or downloading
content.
-Provide excellent customer care and assist clients to complete forms.
-Assist customers with downloads, printing, scanning, attaching and emailing documents.
-Monitor use of computers, media equipment, printing equipment and other machines to ensure compliance with café policies and applicable laws and regulations.
-Sell accessories, stationery, and other cyber-related goods and services while providing advice to customers
on care and usage.
-Troubleshoot hardware, terminals, software, and connectivity issues.
-Track customers’ time and charges at computer and game terminals and keep daily records.
-Clean computer areas and tables, and keep the premises neat and tidy.
-Anticipate and promote computer and Internet-related products and services of the venture.
-Support the cybercafé owner in basic record-keeping/bookkeeping.
-Operate the various printing machines in the cybercafé.
-Learn and operate various equipment in the media centers – photo and video equipment, software etc.
The Company/Organization:
- Hutchslab
Address
- St Elizabeth
Lacovia
Closing date for applicants
- April 30, 2025
Working hours
Daily/weekly/monthly salary? Our members always ask this question
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